Thanks for shopping at www.petnonstop.com. 

If you are not entirely satisfied with your purchase, we're here to help. 

 

Returns 

You have 30 calendar days to return an item from the date you received it (unfortunately after 30 days we can’t offer you a refund or exchange). 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Your item must be in the original packaging. 

Your item needs to have the receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@petnonstop.com 

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. 

If you receive a refund, the cost of return shipping will be deducted from your refund. 

 

Contact Us

If you have any questions on how to return your item to us, contact us at: orders@petnonstop.com