Thank you for visiting and shopping at Pet Non Stop Website. Following are the terms and conditions that constitute our Shipping Policy.

We find pet products we love and ship them directly from the suppliers to your door!

Shipping is FREE!!!

Delivery Time = Processing Time + Shipping Time

Processing Time
All orders are processed within 2-4 business days.

Shipping Time to the US may take 1-3 weeks , Other cuntries 2-4 weeks.
Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, The following are only estimates.

Delivery Time
Items may take up to 25 business days to arrive since most of them come from abroad. We greatly appreciate your patience in this regard. 

**Please note that a global pandemic caused by the COVID-19 outbreak may effect the shipping time of your order. Due to shipping delays your order may arrive later than scheduled. We apologize for the inconvenience and appreciate your understanding during these unprecedented times.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

If your item doesn't arrive in 30 business days (after processing time) , send an email to: orders@petnonstop.com and we'll investigate and either resend your order via tracked shipping or give you a refund (whatever you prefer).

Also, please note that items on our store come from a range of different suppliers so, if you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.

Returns Policy 

Our Refund Policy provides detailed information about options and procedures for returning your order.